Management is a
complex task. As a Manager, you are continually faced with problems that need
solving, and decisions that need to be made.
Making decisions is
not easy, but it is a major part of a manager's role. As a new manager, you may
be worried about making wrong decision, but making no decision at all is rarely
a satisfactory option. Employees expect good leadership and sound decisions
from their managers. Failure to deliver these will result in frustrated and
disillusioned staff members.
Decision-making is
about choosing between alternative possible courses of action. Routine
decisions, for example what call to make next - usually do not require a lot of
thought or planning. But more complex decisions which involve several people,
and which may have far-reaching consequences, are better made when they are
informed and considered
Before you can even
begin to make decision, it is crucial that you identify exactly what the
problem is. Once you have done this, you can determine what you expect your
decision to achieve. This will enable you to ensure that all of the necessary
factors are considered before you reach a final decisions, and take action
Structured
Decision-making approach
- Step 1: Gather Information
- Step 2: Consider the Options
- Step 3: Make Choice
- Step 4: Implement the Decision
- Step 5: Monitor Success
As a new manager,
you will find it easier, and more effective to use a structured approach when
making decisions. Once you become more comfortable with your role, you may be
able to adapt your approach
